Mastuti, W. T., and Y. Amrozi. “Analysis of the Effectiveness of IT Service Management in the Service Operation Aspect Using ITIL V3 on the Personnel Data Visualization Application”. Syntax : Jurnal Informatika, vol. 13, no. 02, Nov. 2024, pp. 01-09, https://journal.unsika.ac.id/syntax/article/view/12164.